Delete My Account

If you can sign in to your account

NOVA offers self-serve account deletion, right in the app:

1. Sign in to your NOVA account.
2. Go to My Profile (profile icon on the home screen).
3. Scroll down to the "Danger zone" section at the bottom of the page.
4. Tap "Delete my account" and confirm.

This immediately and permanently deletes your account, profile, assigned verses, progress, and practice history from our systems. There is no undo.

If your account is a parent account: deleting your account also permanently deletes every child profile you've created, along with all of their practice and progress data. Child accounts don't exist independently of a parent account.

If you can't sign in to your account

If you've lost access to your account (forgotten password with no access to the recovery email, a lost child PIN with no access to the parent, etc.), email us at gatchouarthur@gmail.com from the email address associated with the account (or clearly identifying which account is affected). We'll verify your identity and process the deletion manually, typically within 30 days.

What gets deleted

• Your name, email address, and phone number (if provided).
• Your assigned verses, practice history, day streak, XP, level, and achievements.
• For a parent account: every child profile created, including their PIN (already stored irreversibly, never in plain text).

Contact Us

For any question about deleting your account, email us at gatchouarthur@gmail.com.